Home

Support

How can we help?

We're here to support you on your journey.

Guides

User guideLearn how to use Aligned with our getting-started guide.TroubleshootingQuick fixes for the issues we hear about most.

Frequently asked

How do I reset my password?

Click "Forgot password" on the login page. You'll receive an email with instructions to reset it.

How do I delete my account?

Go to Settings → Account → Delete account. This is immediate and permanent. All your data is removed right away and cannot be recovered.

Can I export my journal entries?

Yes. Go to Settings → Export data to download all your entries in JSON format.

Why is my astrology reading not personalised?

Add your birth date, time, and place in Settings → Astrology, and enable "Personalise astrology features."

How accurate are cycle predictions?

Predictions improve over time as you log more data. Update your cycle start date each month for best accuracy.

Is my journal data private?

Yes. Your entries are encrypted in our database, and they are never sold, published or shared with third parties. The only thing that reads them is the AI that writes your reflections back to you.

Still need help?

Can't find your answer? Email us. We read every message and reply within 24–48 hours.

info@alignedapp.com.au